In these uncertain times, we will continue to safely operate as an essential business under guidance issued by the U.S. Department of Homeland Security, Cybersecurity, and Infrastructure Security Agency (“CISA”). The Memorandum on Identification of Essential Critical Infrastructure Workers, which provides guidance to both State and Local jurisdictions, and the Private Sector defines Essential Critical Infrastructure Workers in the Public Works Section as:
“Workers such as plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of residences.”
All About Grout and More is considered essential Critical Infrastructure Workers within CISA’s guidance as we are critical to the provision of services for the necessary maintenance, cleaning and sanitation of environmental surfaces found in residential and commercial environments.
Furthermore, we understand that many of our Customers have questions about our services and the steps we are taking to ensure your safety as well as our own. We are actively monitoring communications from the Centers for Disease Control and Prevention (“CDC"), the World Health Organization (“WHO”), and federal agencies to ensure we are operating consistent with the latest guidance to contain the spread of SARS-CoV-2 , the cause of COVID-19.
According to the CDC, cleaning is the necessary first step of any disinfection process. Cleaning removes organic matter, salts, and visible soils, all of which interfere with microbial inactivation. The physical action of scrubbing with detergents and surfactants and rinsing with water removes substantial numbers of microorganisms. If a surface is not cleaned first, the success of the disinfection process can be compromised. For more information about the critical importance of cleaning, we encourage you to visit the CDC for more information on how to Protect Your Home.
All About Grout and More is prepared and uniquely equipped to assist our Customers with the cleaning of virtually all tile surfaces to ensure you have a clean healthy home. Below are the latest updates on what we are doing at to ensure your safety and to do our part in attempting to contain the spread of this illness:
1. New Cleaning Product:
All About Grout and More will be adding a new cleaning product* into all of our standard cleaning processes. This product is an EPA Registered Antimicrobial Disinfectant that meets the EPA’s criteria for use against SARS-CoV-2 when used on Hard/Non-Porous Surfaces like Tile and Stone. —when used in connection with our cleaning equipment.
2. Disinfection Wipe Down:
All About Grout and More now cleans all environmental surfaces* with an EPA Registered Antimicrobial Disinfectant that meets the EPA’s current criteria for use against SARS-CoV-2. In residential settings, we can disinfect Hard/Non-porous surfaces such as railings, countertops, knobs, door handles, tables, and other high touch areas.
3. Employee Training & Personal Protective Equipment:
All About Grout and More has trained on maintaining appropriate social distance throughout the workday and the critical importance of personal hygiene with a specific emphasis on handwashing before, during and after all jobs. We also provide our employees with the appropriate Personal Protective Equipment (“PPE”) where necessary so they can perform their work safely and with confidence.